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Customer Testimonials

These are extracts from actual feedback we have received from customers over the last few months. We appreciate your kind words, and strive continuously to live up to the expectations you have of us.

Thanks again for the prompt responses, something I have always appreciated form Ascent.
Bob, 10 March 2010
Once again, you guys are as always, the best online company ever. I will keep recommending to all.
Tim, 10 March 2010
That's absolutely perfect - once again, thank you very much! I really appreciate how helpful you've been.
Matt, 9 March 2010
As always, awesome company to deal with. Fast and easy to use. Now they are the only online computer retailer I use.
Tim, 8 March 2010
That was so easy to order – fabulously easy website. The thing I liked best was your ‘confirmation email’ and all the points of contact and directions for potential FAQs. Superb.
Saskia, 8 March 2010
Thank you very much. Your response to my complaint was absolutely flawless. Great service!
Rene, 6 March 2010
Recently we got a hard drive from you which we had to return. We received the replacement hard drive this morning after sending back the faulty one yesterday and it is working well. Thanks for your prompt turn around.
Mike, 5 March 2010
Great service!
Adrian, 4 March 2010
Great customer service once again
Mike, 4 March 2010
Appreciate your helpful service, which I've come to expect from the Ascent team.
Mike, 3 March 2010
That’s what I call QUICK SERVICE!
Stanley, 3 March 2010
Hey there, great service, speedy, product is excellent. Just what I wanted. Thanks a bunch.
Tim, 3 March 2010
Order arrived promptly, well packed, and as with all previous orders, no hassles - Recommend Ascent to everyone.
George, 2 March 2010
I LOVE ASCENT!!!
Hamish, 2 March 2010
The free delivery is great. Even though the prices are slightly higher than others, the free delivery makes up for it and the service is excellent.
Ashlin, 2 March 2010
Just wanted to say what awesome service from you all today!...We really appreciate the advice, help and fast service.
Jeff, 2 March 2010
I ordered [the item] 4 hours ago and its in my hands already! How is that even possible we are in Auckland! You guys are amazing!
Kate, 26 February 2010
Service is outstanding from Ascent.
John, 25 February 2010
Thanks for the great service!
Tim, 22 February 2010
You have never let me down and this is why I use your services.
Jordan, 22 February 2010
Brilliant service.
Stan, 17 February 2010
Once again, you guys are the best. I still recommend to all.
Tim, 16 February 2010
I've always been a loyal customer to Ascent because you guys always have good communication with the customers and are super-efficient!!
Eugene, 15 February 2010
Thankyou once for your always useful advice.
Diana, 13 February 2010
Many thanks for the excellent service!
Gareth, 12 February 2010
Just wanted to say thanks for the great service and another great deal.
Mike, 11 February 2010
Thanks for the 5000% awesome service you always give :)
Stephen, 10 February 2010
I appreciate your good service and how quickly you action orders.
John, 4 February 2010
Hey there guys, just want to say I’m really impressed with the speed in which you had my product sent out to me. Will not hesitate to order from you guys again!
Dylan, 4 February 2010
Have just received my web cam this afternoon, after only just ordering it this morning! Most impressed, thanks so much for the fantastic service, will certainly use your company again.
Rua, 28 January 2010
Impressive service.
Bevan, 28 January 2010
Just want to say that I am very impressed with the customer service at Ascent.
John, 27 January 2010
You guys are top notch!
Hamish, 23 January 2010
Wow, that was fast. Ascent rocks!!!
Neal, 22 January 2010
Quick and easy!
Shane, 22 January 2010
Once again Ascent and the people who work for them proving why you're the best to deal with in NZ.
Andy, 21 January 2010
I think I would be hard pushed to find speedier, prompt, courteous and good customer service personell that I have experienced with your company. I placed my order yesterday morning (Wednesday) and the monitor was delivered this morning Thursday. Thank you.
Ted, 21 January 2010
Thanks again for all your help, you're awesome!
Chris, 15 January 2010
I want to thank you for your quick response to my emails and thank you for your service.
John, 7 January 2010
Thanks very much for the speedy reply - great service!
Steven, 6 January 2010
I ordered a car charger for my iPod this morning confident it would turn up tomorrow - it didn't - it was delivered this afternoon! Yet again - Ascent performs brilliantly.
Dougie, 5 January 2010
Prices are definitely a little higher than the competition but I pay for the guarantees and reliability you guys show me over the years.
Damian, 4 January 2010
What wonderful customer service!
Matthew, 29 December 2009
I never buy from anyone else in New Zealand and this sort of professionalism and customer service is a big reason why.
Bill, 23 December 2009
I really do appreciate the service you all continue to provide and wish that other companies could follow your lead
Dave, 18 December 2009
Just wanted to say a big thanks for the quick replacement, really appreciate it.
Joshua, 18 December 2009
As usual the service from Ascent is top class.
Dave, 18 December 2009
Just want to thank you for your fantastic follow-up service.
Gillan, 17 December 2009
I must once again record my complete satisfaction with the level of communication, service and speed of delivery. In 13 years of dealing with hardware vendors in NZ and overseas, I am yet to find a vendor who matches your prompt processing, level of communication and willingness to put any issue to rights.
Bob, 16 December 2009
Thank you to you and your team at Ascent for your prompt and hassle free service and assistance with this. I reiterate that I will be doing business with Ascent in the future as a result of the high standard of service you and your colleagues have provided me. I am also recommending you to friends as colleagues as their IT and electronics needs become apparent.
Duncan, 15 December 2009
Have always had complete satisfaction with transactions with Ascent.
Don, 14 December 2009
Yet again, fantastic service from a company I respect.
Lawrence, 12 December 2009
Fantastic. great service, thank you so much.
Cristian, 12 December 2009
Your advisors are so accessible by phone and so helpful!
Molly, 10 December 2009
Thank you for such great service.
Tony, 10 December 2009
A company with a consistently great selection and great service.
Lawrence, 8 December 2009
If anything will make me recommend your company's site to friends and workmates it would have to be the great service you have provided me with over the past couple of weeks. Thanks to you for that.
Duncan, 8 December 2009
This is why I shop at Ascent, you always have decent after-sales service.
Ross, 7 December 2009
Keep up the good work!
Jason, 6 December 2009
Free delivery. Can't complain about that.
Andre, 6 December 2009
Thank you for you help. As usual, Ascent has service second to none.
Patrick, 6 December 2009
Extremely happy with the response from the team there, and the exceptional turnaround time for delivery as I received product today, and already up and running.
Martin, 4 December 2009
Thanks so much for such quick and awesome service,
Dallas, 4 December 2009
I must say your and Ascent's customer service is absolutely superb.
Jeremy, 3 December 2009
So far the service we have received from Ascent has been nothing short of stellar.
Zac, 3 December 2009
Thank you very much. Your customer service is great and I hope to make some successful purchases from Ascent in the future as I have in the past.
Ari, 1 December 2009
Ascent has become my "go-to" for computer parts - so obviously doing everything right!
Ian, 1 December 2009
Ascent have always been super helpful!
Lisa, 30 November 2009
I am really happy with Ascent, with their large range and quick delivery.
James, 29 November 2009
Very helpful with all queries. Pricing is quite good and the after-sales service and returns is excellent.
Gary, 28 November 2009
Excellent service as usual from you.
Gordon, 26 November 2009
Love the shipping and response times...Every time I have ordered from Ascent, the product arrives the next day.
Stuart, 25 November 2009
Thank you for the good service.
Patrick, 25 November 2009
Thank you for your great customer service.
Mary, 25 November 2009
Another flawless dealling with NZ's best online PC shop
John, 24 November 2009
Before buying computer-related items I always check Ascent first because of its well-organised site and becuase of previous good shopping experiences. When I buy from Ascent I feel confident that the service will meet expectations.
Peter, 24 November 2009
Have always and will always continue to deal with Ascent as I have done over the past 5 years!
Jason, 26 November 2009
Thanks once again to the Ascent team for the awesome service ;-) .
Andrew, 24 November 2009
Many thanks for your assistance and excellent service.
Ngateina, 24 November 2009
I have always had extremely prompt delivery and great customer service with all of my orders from Ascent.
Matthew, 23 November 2009
Excellent service and experience. Haven't used Ascent for a while - had forgotten how efficient the service is.
Lyn, 22 November 2009
I just wanted to feedback about this order which was for a printer, and toner for our Playcentre. I was really impressed at how fast the delivery was made, and when I had to call your office was met with really friendly, efficient service. So thanks for all that!
Alex, 19 November 2009
Thank you for your prompt and reliable service.
Colin, 18 November 2009
Thanks also for the very speedy service.
Richard, 18 November 2009
Great service, as always!
Lawrence, 18 November 2009
Thanks heaps for the quick response to my order
Gary, 17 November 2009
Really appreciate your efforts and your thorough options.
Rory, 16 November 2009
Always being prompt and professional - I recommend you guys to everyone whom is in the market for parts, because simply I know I will get what I have ordered and not be worried about it getting lost in the post or not being sent at all!
John, 14 November 2009
Thank you very much for your superb assistance!!
Chris, 13 November 2009
Thank you for your excellent customer service and I always recommend you to others who buy computer parts.
Mary, 13 November 2009
This is one of the best places to get the right stuff quickly I have ever had the pleasure of working with.
BJ, 12 November 2009
Delivered quickly and left next door as advised – well done!
Selwyn, 12 November 2009
The excellent support I have received from Ascent continues at a high standard :).
John, 12 November 2009
Very good service, I received the flash drive within 2 hours of ordering it.
Todd, 12 November 2009
Your service is outstanding.
Alex, 12 November 2009
Thank you for the excellent and very speedy service.
Brydon, 12 November 2009
Parcel arrived A OK this morning, great service, and top marks to the person who packed it...Ordered yesterday - received today, Great firm to deal with.
Derek, 12 November 2009
Always happy to buy from Ascent...keep up the good work.
Richard, 12 November 2009
I just want to thank you personally for your great service
Viv, 11 November 2009
Thanks again for super service...you are the best...
Duncan, 11 November 2009
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