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Know the Ascent Difference

When it comes to computer gear, not all online retailers are the same.

no hidden fees
delivery is free and fast
problems get sorted
always talk to a person
33 years of trust
over 87,000 choices
100% Kiwi owned
89 stellar NPS rating *
* Net Promoter Scores (NPS) are used worldwide by companies to measure customer satisfaction. The score can range from -100 to +100. According to the creators of NPS, Bain & Company, a score above 0 is good, above 20 is favourable, above 50 is excellent, and above 80 is world class. In 2023 the New Zealand average NPS for online retail was 37 (see https://en.wikipedia.org/wiki/Net_promoter_score) Our score is 88.

We don't just claim to be different, we prove it ... see for yourself.

"Very sharp pricing, fast processing of my order and no credit card surcharge." - Simon, 17 February 2025

"Great consistent fast service and best pricing." - Colin, 17 February 2025

"Good prices, good service." - Damian, 17 February 2025

"Time from ordering to shipping was fast and efficient." - Alex, 13 February 2025

"Great pricing. Prompt service." - Howard, 11 February 2025

"Rapid delivery, good price and great device which did what I needed." - David, 10 February 2025

"It's always a pleasure dealing with Ascent, quality products fast dispatch and delivery. I deal with companies all over the world for various products in my business and Ascent always provides one of the best if not the best service of any company I deal with." - Glenn, 10 February 2025

"Fast updates. Quick to package and dispatch order. Quick delivery. Also excellent and quick communication if reaching out to customer service." - Dumindu, 4 February 2025

"Memory died on me on Thursday afternoon - ran some memtests and confirmed it. Ordered new memory from Ascent that afternoon; arrived less than 24 hours later. Absolute godsend for those who work at home and take this type of thing seriously. I was back up and running within 24 hours in my home office saved me a significant amount of time and money and stress." - Samuel, 31 January 2025

"An efficient and trusted supplier." - Graeme, 31 January 2025

"Fast shipping and good progress updates." - Kyle, 29 January 2025

"Great service, competitive pricing, super fast delivery from Auckland supplier to Christchurch. Had some challenges with the payment gateway (ASB problem on the day) - Steven from Ascent was awesome, prompt and assisted. Highly recommend, will use again." - Grant, 29 January 2025

"As is usual I always get a great response from the Wellington team. They are very helpful and fast to deliver which is appreciated." - Deb, 27 January 2025

"Usual quick delivery of new items, plus extremely helpful assisting with a warranty replacement for an older SSD drive." - Chris, 24 January 2025

"Always easy to navigate and filter the website to find what I need. Ordering and payment is simple. And delivery and tracking is fast and efficient even though the order was delivered as separate items from different supply sources. Thanks." - David, 22 January 2025

"Always good communication, and prompt delivery, not t5o mention realistic prices." - Ian, 21 January 2025

"Lots of product, reasonable prices, good communication. Just easy to get what you need fast." - Ray, 20 January 2025

"You are terrific! Great service, great support, fast delivery." - Wendy, 17 January 2025

"Fantastic to deal with." - Peter, 17 January 2025

"Always fast, easy website, easy billing." - Todd, 16 January 2025

"Very sharp pricing, fast processing of my order and no credit card surcharge." Simon, 17 February 2025
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